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General Information

Personal Information Collection

The Best in Customer Care - Before and After the Sale

Our Online Privacy Policy is designed to help you understand how we collect, use and safeguard the personal information you provide to us. This privacy policy will be continuously evaluated and updated as new technologies, business practices and our customers′ needs are made known.

We collect personal information for the following purpose(s):
  • To complete or support an activity on the site (ordering, inquiries, etc.)
  • To tailor and improve the online experience for our Web site visitors

Information We Collect

When you visit our Web site you may provide us with information, including:
  • Site activity as you browse, search, interact and/or order online
  • Information from other sources, for example, verification for address services
  • Information or comments provided by you on social media services, for example iFurn′s Facebook page, Twitter account or blog page
  • Personal information associated with your order and/or correspondence

    Credit Card Information

    If you choose to purchase products or services from us or our partners, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:
    • Name
    • Mailing address
    • Email address
    • Credit card number, expiration date and security code
    • Home and business phone number
    • Other personal information (i.e. mother's maiden name)

    Email Correspondence

    In addition to providing the foregoing information to, if you choose to correspond further with us through email, we may retain the content of your email messages along with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Who has access to the information we collect?
  • iFurn.com, Inc. and subsidiaries of the DBA Norris E-Commerce Management, Inc.
  • Partners (i.e., delivery fulfillment services) with their distinct privacy polices
The website does not collect data that can identify its visitors; however, we reserve the right to exhibit the names of companies or organizations on a partial client list, that purchase from any division of iFurn.com, Inc., DBA iFurn Stores its subsidiaries and DBA Norris E-commerce Management, Inc.

How Do We Use the Information That You Provide to Us?

We use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers′ personal information.

Email correspondence will be used for order fulfillment notifications. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, privacy enhancements, new services and special offers we think you will find valuable. As a customer, you have the right to opt-out of promotional emails by emailing CustomerSupport@iFurn.com.

To Change Your Personal Information

You may request access to review and make changes to all your personally identifiable information that we collect online and maintain in our database by emailing CustomerSupport@iFurn.com

Web Site Information Collection

Similar to other commercial Web sites, our Web site utilizes cookies and Web server logs to collect information about how our Web site is used. Information gathered with cookies and Web server logs may include the date and time of visits, the pages viewed, and time spent on our Web site, and the Web sites you visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Cookies are small files of data from a Web site that are stored on a user′s computer hard drive. They provide the information needed to complete transactions on the Web site, for example to complete a product order. Cookies make your online experience easier and more personalized. If you set your Web browser to reject cookies, the site will not be able to recognize your cart items, your account information, or any personalization. We do not and cannot use cookies to gather your confidential information that may be stored on your computer′s hard drive.

We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to display online advertisements targeted at your activity on our site. We may provide collected information about our customers, product sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data.

Third Party Web Site

This site may contain links to other Web sites. iFurn and its subsidiaries and DBA′s are not responsible for the security policies, privacy practices or the content of such sites.

Legally Compelled Disclosure of Information

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

California Privacy Policy Rights

If you are a California resident and iFurn customer, you have the right to request information from iFurn regarding the manner in which iFurn shares certain categories of your personally identifiable information with third parties, for the third parties' direct marketing purposes. California law provides that you have the right to submit a request to iFurn at its designated address and receive the following information:
  1. The categories of information disclosed to third parties for the third parties' direct marketing purposes;
  2. The names and addresses of third parties that received such information; and
  3. If the nature of a third party's business cannot be reasonably determined from the third party's name, examples of the products or services marketed.
You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. iFurn′s email address for such requests is CustomerSupport@iFurn.com.

Security Information

Our Security Pledge to You

Your personal information is safe with us. When you shop at iFurn, you never have to worry about credit card and personal information safety. We guarantee that every transaction you make will be safe. We do not sell or rent customer information nor will we share it in any way not describe below without your consent.

Our Site′s computer servers use Secure Sockets Layer (SSL), an encryption technology that works with Internet browsers to ensure only iFurn, its subsidiaries and DBA’s are authorized to read a buyer's personal information. When you are on an SSL-protected page (any page on iFurn asking for your personal information), a picture of a closed padlock:
  • Internet Explorer: = Lower Right Corner of the Browser Window
  • Firefox 4 thru Current: As of Firefox 4, Mozilla removed the Padlock icon from the lower right area (status bar). They now make use of the “Site Identity Button”, which is located to the left of the websites URL. The Favicon (icon next to the URL) is the “Site Identity Button”. Clicking on it will inform you of the Site′s Security. Read More about Mozilla's “Site Identity Button”
  • Safari: = Located at the top right corner of the Browser Window.
    As of Safari 5.1, the Icon is next to the “Fullscreen” icon in the top right corner.
  • Opera: = Left of the Site′s URL
  • Firefox 3: = Lower Right Corner of the Browser Window
  • Chrome: = Far Right in the Address Bar
This should appear at the bottom or top of your Web browser and the site URL address will start with https://.

Note: Emails you may send us are not secured with encryption. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured email.

We regularly maintain compliance to the industry standards for policies and procedures governing the security, confidentiality and quality of our information. Our business policies limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

If you have any questions about security and privacy on our Web site, please email us at CustomerSupport@iFurn.com.

Terms and Conditions of Use

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "Site").

By using this Site, you agree to the following terms and conditions of use. If you do not agree to these terms and conditions, you may not use this Site. iFurn.com, Inc., and its subsidiaries and DBA’s reserve the right, at any time, to alter or update these Terms and Conditions of Use. By accepting our terms and conditions of use, you agree to be bound by such alterations or updates.

Copyright

All Web site design, text, graphics, and the selection and arrangement thereof are Copyright 1998 - 2014 by iFurn. For product material and representation, all text and graphics are copyright by the original owner. ALL RIGHTS RESERVED. Permission is granted to copy electronically and to print in hard copy portions of this Web site for the sole purpose of using this Web site as an information resource for purchasing from us (or of ordering goods or services and using this site as a shopping resource). Any other use of materials on this Web site, including reproduction for purposes other than noted above, distribution, or reproduction, without the prior written permission of iFurn, is strictly prohibited.

Trademarks

The iFurn Web site and iFurn logos, and related store Web sites and DBA websites and logos, are service marks of iFurn.com, Inc. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Order Acceptance

The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. iFurn reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and iFurn reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

Notice to California Residents

California Proposition 65 requires that special warnings be provided when products contain chemicals known by the State of California to cause cancer, birth defects, or other reproductive harm if the use of those products may cause exposure to those chemicals above specific limits. These warnings relate to some but not all lead crystal glassware, ceramic tableware, tiffany style lamps, and electrical cords. Please call us prior to ordering if you have any questions regarding the safety of these products.

Statements and offers made by iFurn and provided by other channels, including but not limited to phone and email, are deemed to be accurate and reliable; however, since the information and data have been compiled from a variety of sources, it is provided “AS IS.”

Limitation of Liability

IN NO EVENT SHALL iFurn.com, INC. OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL, BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF iFurn.com, INC. HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site or other channels. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.

This Web site is operated by iFurn.com, Inc. from its offices in Wichita, KS, USA. The law of the State of Kansas shall govern these terms and conditions, without reference to its choice of law rules.

Use of this Site constitutes acceptance of our Terms of Use.
Copyright 1998-2014 by iFurn. All rights reserved.

OUR ADDRESS

iFurn
P.O. Box 4828
Wichita, KS 67204-0828