Howard Miller Hillsborough Mantel Clock

Product Reviews

Product Warranty

Limited Warranty

FLOOR CLOCKS, 2-YEAR WARRANTY ON PARTS AND WORKMANSHIP
FURNITURE, 1 YEAR WARRANTY

This product has been manufactured using only the very finest of materials and has been thoroughly tested prior to leaving the manufacturing facility. Howard Miller warrants to the original consumer/purchaser or recipient that this product will be free from defects in material and workmanship under normal use and service for a period of two years from date of purchase. Howard Miller's obligation under this warranty shall be limited to repairing the product with new or renewed components or, at its option, replacing it with a new or renewed product. This warranty does not include damage to product or components resulting from abuse, accident, alteration, climatic/environmental conditions, damage beyond normal use, freight damage, mishandling, misuse, or, unauthorized repair.

HOWARD MILLER DISCLAIMS ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY. IMPLIED WARRANTIES ON THIS PRODUCT SHALL BE IN EFFECT ONLY FOR THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE AND THEREAFTER, THERE SHALL BE NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE), ON THIS PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages or the limitation on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

CLOCK NON-WARRANTY REPAIR SERVICE

Charges will result for repair services if a sales receipt or other comparable proof of original purchase is not provided, if instructions were not followed, if the product is beyond the Limited Warranty period or is otherwise outside the scope of the Limited Warranty.

CLOCK MINOR ADJUSTMENTS NOT COVERED UNDER WARRANTY

The following minor adjustments are not covered under this warranty. Repair service and/or parts to correct these adjustments are at the consumer's expense.

1. “Set-Up”. Set-Up instructions have been provided with your Howard Miller Product
2.  Mechanical Movement Oiling and Cleaning. The movement in your clock is a mechanical mechanism and, therefore, requires periodic oiling and cleaning depending on climatic and environmental conditions. Under normal conditions a movement requires oiling with high quality clock oil approximately every two years from the date of purchase. Please contact a qualified clock repair person or Howard Miller Service Center for this service.
3. Replacement of Suspension Spring. Replacement instructions have been provided with your Howard Miller product. Please return broken suspension spring to Howard Miller for proper identification. Replacement suspension spring to Howard Miller for proper identification. Replacement suspension springs are available from Howard Miller.
4. Pendulum, Timing, and Chime/Strike Hammer Adjustments. Instructions for these adjustments have been provided in this publication.

FREIGHT DAMAGE NOT COVERED UNDER WARRANTY

It is the responsibility of the consignee to claim any freight loss or damage directly with the carrier. If the carton indicates signs of “visible damage”, instruct the driver to note the damage on the freight bill. If the carton contains “concealed damage”, notify the carrier and request in writing within 14 days of product receipt a carrier inspection and damage report. Failure to notify the carrier within 14 days of product receipt may waive your rights to a damage claim.